MANAGED IT SERVICES

Comprehensive IT Services You Can Trust

We'll manage every aspect of your IT support needs. From solving complex computer issues to providing staff augmentation, CF Technical is a complete service provider.  Here are some of our offerings.

  • Remote IT Support - Call us with an issue and we'll get it resolved remotely in a timley manner. Allowing you to save money and stay productive with minimal disruptions.

  • On-Site Support - Our onsite response team is there whenever you need in person support. This gives you all the benefits of in-house IT department without all the costs.

  • Proactive Monitoring - We'll know immediately when your systems encounter problems. We are able to proactively address issues before they are a disruption to your business

OUR SERVICES

DESKTOP SERVICES

  • Configure PCs and Laptops

  • Installs, Changes and Upgrades

  • Software installation and updates

  • Virus Removal and protection

  • Operating system upgrades

  • Troubleshooting and Repair

CLOUD SERVICES

  • Office 365

  • Amazon Web Services

  • Microsoft Azure

  • Google Cloud

  • E-mail Configuration including adding changing, and removing accounts and setting up forwarding, auto responders, and mailing lists

  • Domain Services (Registration, relocations, DNS Servers)

OPERATING SYSTEMS

  • Installation of OS software (Windows

  • Server, Linux, UNIX)

  • OS Troubleshooting

  • Installation of OS patches and updates

  • Upgrades and customizations

  • User management. Creations, modifications and deletions

NETWORK SERVICES

  • Includes installation of network equipment. (Routers, switches, hubs, Wireless Access Points etc)

  • Cabling

  • Network monitoring

BACKUP AND DATA RECOVERY

  • Configure and maintain backups of servers, desktops and laptops.

  • Disaster Recovery and Business continuity planning and consulting

 

OUR SERVICE PLANS

Tailored to Meet Your Business Needs

BASIC SERVICE AGREEMENT (HOURLY)

$65 - $125.00 per hour

9am - 5pm Service Hours
Onsite Service Calls: $125 per hour. Minimum 1 hour
Remote Service Assistance: $65 per call
This service provides basic support such as hardware issues, software configuration and general
support on a per call basis. We will respond onsite within 1 business day upon receipt of the call.

ENHANCED SERVICE AGREEMENT

$350 per month
1 Year Contract

9am - 9pm Service Hours

Monthly. Maximum of 5 onsite service calls monthly.

Unlimited Phone and remote access support

Additional on-site calls will be charged at the basic rate of $125 per hour.

We will respond onsite within 8 hours upon receipt of the call

PREMIUM SERVICE AGREEMENT

Call for Quote
1 Year Contract

24 x 7 Support

Mission Critical Support

Unlimited onsite service calls

Unlimited Phone and remote access support

We will respond onsite within 4 hours upon receipt of call.

 

©2020 by CF Technical IT Services, LLC